What is the primary responsibility of a contact officer?

The primary responsibility of a contact officer is to communicate and record information with a subject. This role is crucial in the boarding process, as the contact officer establishes a rapport with the individual on the vessel, ensuring that information is conveyed clearly and accurately. This involves asking questions, taking notes, and documenting responses, which can provide vital insights into the vessel and its operation. Effective communication is essential for the safety of both the boarding team and the subject being interacted with, as it helps de-escalate potentially tense situations and fosters cooperation.

While safety is a critical concern for all team members, the specific duties of the contact officer center around gathering information and maintaining communication, rather than controlling the actions of team members or engaging directly in physical confrontations. The emphasis on information gathering enables the team to make informed decisions and respond appropriately during maritime operations.